Welcome to Everglow Bead Ltd (“we,” “our,” “us”). By accessing or using our website everglowbead.com , you agree to these Terms & Conditions. These terms govern your use of our platform, the purchase of handcrafted and culturally significant beaded products, and any custom orders.

1. Definitions

  • User / Customer: Any person using the website or purchasing products
  • Products: Handcrafted beaded items including necklaces, bracelets, waist beads, anklets, and decorative pieces
  • Custom Orders: Products personalized according to customer specifications
  • Website: everglowbead.com 

2. Eligibility

  • Users must be at least 18 years old
  • By using our site, you represent that you meet the eligibility criteria

3. Website Usage

Permitted Activities:

  • Browsing, purchasing, and customizing products
  • Communicating with customer support

Prohibited Activities:

  • Unauthorized copying, reproduction, or use of our content
  • Misrepresentation of identity
  • Interfering with website operations or security

4. Product Information

  • All products are handcrafted; minor variations in size, color, and design may occur
  • Product descriptions and images are indicative and may not exactly match the final item
  • Cultural and ceremonial significance of items may vary; we do not guarantee universal applicability

5. Custom Orders

  • Customers must provide accurate specifications for custom products
  • Changes cannot be made after production begins
  • Production timelines are provided at the time of order and must be adhered to
  • A mandatory acknowledgment checkbox is required before placing custom orders

6. Cultural Usage Clause

  • Products are intended for cultural, ceremonial, or decorative purposes
  • Customers are responsible for selecting designs appropriate to their cultural practices
  • No guarantees are made regarding suitability for all traditions or rituals

7. Order Process

  1. Select standard or custom products on the website
  2. Provide necessary details for customizations
  3. Review and confirm your order
  4. Make payment using accepted methods

8. Payment Terms

  • Payment is accepted via approved third-party gateways
  • All transactions are processed in Nigerian Naira (NGN)
  • Orders are only confirmed after successful payment

9. Shipping & Delivery

  • Delivery terms are outlined in our Shipping & Delivery Policy
  • Additional time may be required for handcrafted or custom items
  • Tracking information is provided where applicable

10. Returns & Refunds

  • Refer to our Refund, Return & Cancellation Policy for detailed terms
  • Custom orders are non-returnable except in cases of defects
  • Minor variations due to the handcrafted nature of products are not grounds for returns

11. Intellectual Property

  • All designs, artwork, and content on the website are protected under intellectual property laws
  • Customers may not reproduce, copy, or distribute content without explicit permission

12. Limitation of Liability

  • We are not liable for minor variations in handcrafted products
  • We are not responsible for improper use or mishandling of products
  • Any liability is limited to the value of the purchased product

13. Governing Law

  • These Terms & Conditions are governed by the laws of Nigeria
  • Any disputes arising from these terms or the use of our website shall be subject to Nigerian jurisdiction

By using Everglow Bead Ltd, you acknowledge that you have read, understood, and agree to these Terms & Conditions.